Free shipping on All Orders. No Minimum Purchase
Free standard shipping for all order
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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【Great Sound Isolation】This sound isolation in ear monitors headphone could prevent outside noise from interfering with your listening experience and maintain the crisp detail in low volume listening
【HiFi Stereo Sound】This in-ear earbuds headphone monitor is full of low frequencies and rich in details; Sound characteristics are balanced, coherent up and down, good bass effect, clear midrange and beautiful treble
【Comfortable & Secure Fit】Ergonomic in-ear earbuds shape is based on sampling a lots ear models, giving you a comfortable wearing like custom models; earhook on cable makes earphone stay in place perfectly for live stage using
【Detachable Cables Design】The iem with MMCX connectors design can be rotated 360 degrees for a comfortable fit when wearing, and it allows easy mmcx cable replacement or customization of your earphones
【Added Accessories】A stylish carrying case allows to store and travel with your earphones conveniently, a selection of silicone and memory eartips for personalized fit; also comes with headphones 6.3mm adapter, cable clip,and cleaning tool
General Policy
All BASN products are eligible for a 12-month warranty but are non-refundable. If you are not completely satisfied with your purchase, you may request a replacement within the warranty period, as refunds are not offered.
Custom-Fit Items
Due to the personalized manufacturing process, refunds are not available for custom-fit items purchased through basnaudio.com. Please keep in mind that the shape of your ear canal may change over time due to growth or aging, which may require your custom-fit product to be re-made after 2-3 years from the manufacturing date.
Refit for Custom-Fit Items
If you experience poor fitment with your custom-fit item, we accept refit claims within 30 days of delivery. To initiate the refit process, please reach out to us at basnaudio@outlook.com.
Thank you for your understanding and for choosing BASN.
Order Processing
We strive to process and ship orders within 1-2 business days. For made-to-order products, such as custom-logo earphones, additional time is required for manufacturing. Once shipped, delivery times depend on the chosen shipping method.
Domestic Shipping Options
BASN offers various shipping methods for customers to choose from, depending on speed and tracking needs. Tracking availability depends on the shipping method selected.
International Shipping
We ship globally to most countries, though restrictions may apply to certain products and regions. Our standard international shipping is via USPS First Class International, which does not offer tracking and has a flexible delivery period. Typical delivery time for this service is 2-4 weeks, though times vary by destination and may take longer in some cases.
For a quicker and trackable option, we recommend using FedEx, DHL, or USPS Priority Mail (additional shipping fees apply). Our international shipping methods and estimated delivery times include:
Responsibility and Address Accuracy
For orders shipped by methods without tracking, the package becomes the customer’s responsibility upon shipment. Please ensure your address is accurate in our system to avoid delivery issues.
Customs, Duties, and Taxes
International orders may incur import taxes, customs duties, and fees, which are the recipient's responsibility. BASN cannot predict or control these fees, as they vary widely by country. For specific information, please consult your local customs office.
Expanding Retail Availability
We are actively expanding our retail network globally. If BASN is not currently available in your country, we encourage you to ask your local PRO audio or music instrument stores to carry BASN products.
For further questions about order delivery, please contact us at basnaudio@outlook.com. Thank you for choosing BASN!
BASN offers a diverse range of in-ear monitor (IEM) headphones, each tailored to meet specific audio preferences and professional requirements.
Bsinger Series
Bmaster Series
MMCX Series
Metalen Series
Bmaster5 Series
ASONE Series
MTPro Series
These specifications showcase BASN's commitment to delivering high-quality IEMs tailored to various audio needs, from casual listening to professional monitoring.
This is one of the absolute best purchases so far that I have made. The sound Is Crystal clear, And everything just is seamless. The packaging that it came in amazing, the options of chords and earpieces are top notch. I would highly recommend definitely worth the price.
In the realm of IEMs, these are cheap. So you might be wondering what the quality could be like if these are regarded as cheap?
The dual dynamic driver might indicate possibly intense bass, but it's rather neutral. Unlike my other attempt at buying cheap IEMs, the highs are also decently tuned, though these are little bit muted than you might expect from high end audio. But it's not crushed. Because they don't have active elements, tuning will depend on the device they're connected to, but they do take tuning pretty well, so you can customize your listening experience thanks to the fairly neutral out of the box tuning and the dynamics the drivers are capable of.
I've found them good for both instrument use as well as just general music listening.
I would easily recommend these to anyone.
As a drummer over the last 50 years, I’ve had the cheapest to expensive headphones and earbuds. My Sure’s were mistakenly murdered by our cleaning lady’s vacuum cleaner. Still don’t quite know how that happened. I thought I would investigate a replacement. I studied different reviews over a two to three week period and narrowed in down to 2 or 3 models. These were $95 bucks on Amazon. They sound fantastic! Excellent clean and crisp cymbals and punchy low end Bass and bass drum. Don’t know how durable they will be? Now and not a game changer, but something Very annoying…the Left and Right markings on the two different cords, one to plug into your cell phone or iPad/ Tablet and the other which is clear silicon, for recording and live, plus the buds themselves are very difficult to see. I had to use a magnifying glass with a light. Please see picture, there is a little red dot and a little blue dot. Well…Red means Right and Blue means Left. There was NO mention in the instruction manual about this:(. They could have changed the Blue for Purple and called it Lavender…Left:). Anyway, once this was all figured out, I’m really loving these. Time will tell how they hold up, but for the quality and price, you can’t go wrong.
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