Free shipping on All Orders. No Minimum Purchase
Free standard shipping for all order
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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【Great Sound Isolation】This sound isolation in ear monitors headphone could prevent outside noise from interfering with your listening experience and maintain the crisp detail in low volume listening
【HiFi Stereo Sound】This in-ear earbuds headphone monitor is full of low frequencies and rich in details; Sound characteristics are balanced, coherent up and down, good bass effect, clear midrange and beautiful treble
【Comfortable & Secure Fit】Ergonomic in-ear earbuds shape is based on sampling a lots ear models, giving you a comfortable wearing like custom models; earhook on cable makes earphone stay in place perfectly for live stage using
【Detachable Cables Design】The iem with MMCX connectors design can be rotated 360 degrees for a comfortable fit when wearing, and it allows easy mmcx cable replacement or customization of your earphones
【Added Accessories】A stylish carrying case allows to store and travel with your earphones conveniently, a selection of silicone and memory eartips for personalized fit; also comes with headphones 6.3mm adapter, cable clip,and cleaning tool
General Policy
All BASN products are eligible for a 12-month warranty but are non-refundable. If you are not completely satisfied with your purchase, you may request a replacement within the warranty period, as refunds are not offered.
Custom-Fit Items
Due to the personalized manufacturing process, refunds are not available for custom-fit items purchased through basnaudio.com. Please keep in mind that the shape of your ear canal may change over time due to growth or aging, which may require your custom-fit product to be re-made after 2-3 years from the manufacturing date.
Refit for Custom-Fit Items
If you experience poor fitment with your custom-fit item, we accept refit claims within 30 days of delivery. To initiate the refit process, please reach out to us at basnaudio@outlook.com.
Thank you for your understanding and for choosing BASN.
Order Processing
We strive to process and ship orders within 1-2 business days. For made-to-order products, such as custom-logo earphones, additional time is required for manufacturing. Once shipped, delivery times depend on the chosen shipping method.
Domestic Shipping Options
BASN offers various shipping methods for customers to choose from, depending on speed and tracking needs. Tracking availability depends on the shipping method selected.
International Shipping
We ship globally to most countries, though restrictions may apply to certain products and regions. Our standard international shipping is via USPS First Class International, which does not offer tracking and has a flexible delivery period. Typical delivery time for this service is 2-4 weeks, though times vary by destination and may take longer in some cases.
For a quicker and trackable option, we recommend using FedEx, DHL, or USPS Priority Mail (additional shipping fees apply). Our international shipping methods and estimated delivery times include:
Responsibility and Address Accuracy
For orders shipped by methods without tracking, the package becomes the customer’s responsibility upon shipment. Please ensure your address is accurate in our system to avoid delivery issues.
Customs, Duties, and Taxes
International orders may incur import taxes, customs duties, and fees, which are the recipient's responsibility. BASN cannot predict or control these fees, as they vary widely by country. For specific information, please consult your local customs office.
Expanding Retail Availability
We are actively expanding our retail network globally. If BASN is not currently available in your country, we encourage you to ask your local PRO audio or music instrument stores to carry BASN products.
For further questions about order delivery, please contact us at basnaudio@outlook.com. Thank you for choosing BASN!
BASN offers a diverse range of in-ear monitor (IEM) headphones, each tailored to meet specific audio preferences and professional requirements.
Bsinger Series
Bmaster Series
MMCX Series
Metalen Series
Bmaster5 Series
ASONE Series
MTPro Series
These specifications showcase BASN's commitment to delivering high-quality IEMs tailored to various audio needs, from casual listening to professional monitoring.
Use these for band at church. Comfortable and sound great!
Fit is versatile. I sing, so my big mouth makes IEM’s and about any buds fall out so I gave them the ‘yawn test”. 100% pass. The silicone tips are what I need for daily on the phone. Foam tips are cool if you have odd shaped ear canals but the seal with silicone is pretty damn good. Loud as I need with smackin’ bass. Actually can’t get to 5 on my mix.
I wonder what the Bmaster 5’s are like. 3 drivers is plenty.
Probably buying a couple more pair
Amazing !! I used these for a gig over the weekend and wow, these were great. I had brought them on the off chance I couldnt Hear myself on the monitor which was the case !
It’s extremely easy to set up if you have the adapter (have to buy separately) it’s just a matter of plugging into your receiver, inserting the adapter into the head and matching the channels. The volume control is very easy to use, does not move on its own, so no worries about the volume being messed up if you move a lot while performing.
The sound quality was extremely crisp and clear. The noise cancellation was perfect ! Apparently people were singing along rather loudly and I didnt hear them at all, just saw mouths moving.
It comes with multiple ear bud pieces that are different styles and sizes. The ones it came attached to were perfect for me but are easily removable and interchangeable. The buds are a silicone material and extremely comfortable. The ear wire molds very easily to around your ear and comes with a clear cord without a mic and a black one with a mic if you’re attacking it to your phone.
Also comes with a nice silver carrying case and Velcro strip to keep your wire together and tangle free.
I’d definitely recommend this to anyone who uses inner ears. There are so many expensive sets out there and these are just as good !
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