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Free shipping on All Orders. No Minimum Purchase
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Free standard shipping for all order
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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【Professional Recording Microphone】This dynamic microphone with a metal body delivers premium audio performance for crystal clear audio capture, perfect for vocals, acoustic instruments, amplifiers, songwriting, etc
【Large Diaphragm Capsule】Equipped with a 34mm gold-plated large diaphragm capsule, this XLR condenser mic delivers rich, detailed sound and has a higher sensitivity, ensuring the original sound is faithfully restored
【Cardioid Pickup Pattern】BASN cardioid condenser microphone reduces pickup of sounds from the sides and rear, and ambient room noise, improving isolation of desired sound source, ideal for music production, vocal
【Premium Sound Quality】This true condenser capsule with a smooth and wide-ranging frequency response(20-20,000Hz) captures the full audible spectrum frequency response, and high sensitivity and extremely high SPL handling
【Studio-grade Shockmount】The professional microphone comes with a metal shock mount, special suspension construction design prevents noise when contact with the microphone and effectively reduces noise from vibrations
【Special Pop Filter Design】The studio microphone installed the pop filter internally, which protects the mic from blasting noises, makes a cleaner sound and reduces sound obstruction compared to conventional filters
【What You Will Get】The complete kit includes 1*Condenser Microphone, 1*Metal Shock Mount, 1*Microphone Foam Cover, 1*Drop-proof Flight Case, 1*Leather Protective Bag, 1*XLR to XLR Cable, and backed by an 12-month warranty, for any quality questions please get in touch with us
General Policy
All BASN products are eligible for a 12-month warranty but are non-refundable. If you are not completely satisfied with your purchase, you may request a replacement within the warranty period, as refunds are not offered.
Custom-Fit Items
Due to the personalized manufacturing process, refunds are not available for custom-fit items purchased through basnaudio.com. Please keep in mind that the shape of your ear canal may change over time due to growth or aging, which may require your custom-fit product to be re-made after 2-3 years from the manufacturing date.
Refit for Custom-Fit Items
If you experience poor fitment with your custom-fit item, we accept refit claims within 30 days of delivery. To initiate the refit process, please reach out to us at basnaudio@outlook.com.
Thank you for your understanding and for choosing BASN.
Order Processing
We strive to process and ship orders within 1-2 business days. For made-to-order products, such as custom-logo earphones, additional time is required for manufacturing. Once shipped, delivery times depend on the chosen shipping method.
Domestic Shipping Options
BASN offers various shipping methods for customers to choose from, depending on speed and tracking needs. Tracking availability depends on the shipping method selected.
International Shipping
We ship globally to most countries, though restrictions may apply to certain products and regions. Our standard international shipping is via USPS First Class International, which does not offer tracking and has a flexible delivery period. Typical delivery time for this service is 2-4 weeks, though times vary by destination and may take longer in some cases.
For a quicker and trackable option, we recommend using FedEx, DHL, or USPS Priority Mail (additional shipping fees apply). Our international shipping methods and estimated delivery times include:
Responsibility and Address Accuracy
For orders shipped by methods without tracking, the package becomes the customer’s responsibility upon shipment. Please ensure your address is accurate in our system to avoid delivery issues.
Customs, Duties, and Taxes
International orders may incur import taxes, customs duties, and fees, which are the recipient's responsibility. BASN cannot predict or control these fees, as they vary widely by country. For specific information, please consult your local customs office.
Expanding Retail Availability
We are actively expanding our retail network globally. If BASN is not currently available in your country, we encourage you to ask your local PRO audio or music instrument stores to carry BASN products.
For further questions about order delivery, please contact us at basnaudio@outlook.com. Thank you for choosing BASN!
BASN offers a diverse range of in-ear monitor (IEM) headphones, each tailored to meet specific audio preferences and professional requirements.
Bsinger Series
Bmaster Series
MMCX Series
Metalen Series
Bmaster5 Series
ASONE Series
MTPro Series
These specifications showcase BASN's commitment to delivering high-quality IEMs tailored to various audio needs, from casual listening to professional monitoring.
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