Free shipping on All Orders. No Minimum Purchase
Free standard shipping for all order
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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[Planar Magnetic Driver] MTPro is equipped with a 14.5mm planar diaphragm driver per earbud, it adopts a powerful double-sided magnetic array that allows the diaphragm to show swift movement, thus is capable of producing a highly detailed sound with an impactful bass response
[Metallic CNC Crafted] The earbuds are carved with high-quality aluminum alloy material, after a high-precision CNC process including milling, cutting, and reshaping to achieve a finely textured, natural metal finish; The base and face plate are with unique & novel color contrast design makes an impression
[Nice In-ear Monitors] MTPro is a newly designed 14.5mm planar magnetic driver in-ear monitor; It brings a powerful sound and tonal perfection and is suitable for musicians, drummers, singers, etc; With the MTPro be prepared to experience your music in a properly balanced manner everywhere
[Comfortable Ergonomic Earbuds] This planar iem with an elegant design and ergonomic shape that makes it comfortable to wear and cuts down external noises; The silicone and foam eartips enhance the performance of in-ear monitors by providing noise isolation and ensuring a superb fit
[High-Quality OCC Cable] This basn in-ear monitor comes with a 3.5mm upgrade 4-core single crystal copper MMCX cable that has got coaxial + Litz shielding structure which can improve the planar driver earphone sound quality, and decrease the loss of sound source
[Detachable MMCX Connector] The IEM headphones allow for direct connection to in-ear monitoring systems, and other mobile devices, easily connect to other MMCX cables for further customization; Coming with another mic cable offers control for phone calls and operation of volume and music playback
[Packaging Included] The package comes with a wide variety of accessories, a pair of earbuds, 2 detachable MMCX replacement cables, types of comfortable eartips, a storage case, and earphone-related small tools; All these will bring you a special "unboxing" experience
BASN MTPRO PLANAR DRIVER IN-EAR MONITOR HEADPHONES FOR MUSICIANS
These MTPro planar IEM headphones are a great upgrade option for live music monitoring as well as audiophile casual listening.
Good in-ear monitor with a good balance and newly tuned planar magnetic driver configuration overall, a fairly neutral sound signature that is easy to listen to for extended periods of time. The nice gift packaging box included every kind of ear tip imaginable, so you're guaranteed to be able to get the proper fit for optimal comfort and sound quality. These come with two different cables, the silver-grey one for phones with volume and play control and the brown one for IEM and audio use. The cables are very flexible and connect easily to the earphone, without being prone to get easily tangled. You even get a big storage case to allow you to store everything neatly and in a protected fashion.
Super suitable for musicians and audiophiles, highly recommend these to live performances or anyone who loves listening to music.
General Policy
All BASN products are eligible for a 12-month warranty but are non-refundable. If you are not completely satisfied with your purchase, you may request a replacement within the warranty period, as refunds are not offered.
Custom-Fit Items
Due to the personalized manufacturing process, refunds are not available for custom-fit items purchased through basnaudio.com. Please keep in mind that the shape of your ear canal may change over time due to growth or aging, which may require your custom-fit product to be re-made after 2-3 years from the manufacturing date.
Refit for Custom-Fit Items
If you experience poor fitment with your custom-fit item, we accept refit claims within 30 days of delivery. To initiate the refit process, please reach out to us at basnaudio@outlook.com.
Thank you for your understanding and for choosing BASN.
Order Processing
We strive to process and ship orders within 1-2 business days. For made-to-order products, such as custom-logo earphones, additional time is required for manufacturing. Once shipped, delivery times depend on the chosen shipping method.
Domestic Shipping Options
BASN offers various shipping methods for customers to choose from, depending on speed and tracking needs. Tracking availability depends on the shipping method selected.
International Shipping
We ship globally to most countries, though restrictions may apply to certain products and regions. Our standard international shipping is via USPS First Class International, which does not offer tracking and has a flexible delivery period. Typical delivery time for this service is 2-4 weeks, though times vary by destination and may take longer in some cases.
For a quicker and trackable option, we recommend using FedEx, DHL, or USPS Priority Mail (additional shipping fees apply). Our international shipping methods and estimated delivery times include:
Responsibility and Address Accuracy
For orders shipped by methods without tracking, the package becomes the customer’s responsibility upon shipment. Please ensure your address is accurate in our system to avoid delivery issues.
Customs, Duties, and Taxes
International orders may incur import taxes, customs duties, and fees, which are the recipient's responsibility. BASN cannot predict or control these fees, as they vary widely by country. For specific information, please consult your local customs office.
Expanding Retail Availability
We are actively expanding our retail network globally. If BASN is not currently available in your country, we encourage you to ask your local PRO audio or music instrument stores to carry BASN products.
For further questions about order delivery, please contact us at basnaudio@outlook.com. Thank you for choosing BASN!
BASN offers a diverse range of in-ear monitor (IEM) headphones, each tailored to meet specific audio preferences and professional requirements.
Bsinger Series
Bmaster Series
MMCX Series
Metalen Series
Bmaster5 Series
ASONE Series
MTPro Series
These specifications showcase BASN's commitment to delivering high-quality IEMs tailored to various audio needs, from casual listening to professional monitoring.
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